- listens effectively
- asks questions to unfold the interests of both parties
- handles resistance effectively
- analyses the conflict
- secures confidentiality
- analyses whether mediation is the best remedy to resolve the conflict
- manages expectations
- gets clarity on both parties motivations
- encourages transparancy
- encourages and stimulates negotiations
- handles signs of distrust
- turns the resolution shaped by the parties into a legally binding agreement.
Interesting links
Here are some interesting links for you! Enjoy your stay :)Pages
- About Unfold Conflicts
- Blog
- Conflict indicators
- Constructive communications
- Contact
- Goals in counselling
- Home
- How to crack a tough nut
- Intercultural transformation processes
- Introductory meeting
- Louise’s background and expertise
- More about mediation
- Phone call
- Rules on giving and receiving feedback
- Testimonials
- The Lewis model: a Model of Cultural Types
- video-test
- What expertise does a legal mediator bring to the table?
- Why mediation?
- Workshops
Contact
06 410 413 30
l.dancet@unfoldconflicts.nl
K.v.K.: 60322993
b.t.w. nr.: NL517459401B01
Mediatorcode MfN: M12607