As soon as there is a serious incompatibility between two or more opinions, principles, or interests one is involved in a conflict.
Signs that you have entered a conflict are:
- non direct communication: you no longer pick up the phone or speak face to face to the other person
- avoidance: you don’t include the other in new projects
- signs of distrust: you now more often speak about the other person than to him or her
- disbelief: you dubbelcheck all information coming from the other person or company.
Common interests or ideas may still exist, but as soon as communication blurs and trust is undermined, a conflict has arisen.
To resolve the conflict you can opt to involve a mediator. Read more on what exactly it is that a mediator does.
Interesting linksHere are some interesting links for you! Enjoy your stay :)
- About Unfold Conflicts
- Conflict indicators
- Constructive communications
- Goals in counselling
- How to crack a tough nut
- Intercultural transformation processes
- Introductory meeting
- Louise’s background and expertise
- More about mediation
- Phone call
- Rules on giving and receiving feedback
- The Lewis model: a Model of Cultural Types
- What expertise does a legal mediator bring to the table?
- Why mediation?